滾動(dòng)信息：Customer Service
[539997]
發(fā)布：[2017-04-20]
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職位信息 |
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| 職位名稱： | Customer Service | 月薪水平： | 4000-5000 |
| 工作性質(zhì)： | 全職 | 職位類別： | 客服類 |
| 工作地區(qū)： | 太倉(cāng)新區(qū) | 作息制度： | 雙休 |
| 食宿情況： | 有工作餐 | 招聘人數(shù)： | 1人（當(dāng)前應(yīng)聘0人） |
| 福利待遇： | |||
| 工作描述： |
Main tasks of the position： Responsible for customer-related services through the entire inquiry / order process, such as pricing, customer order, order follow up, delivery, invoicing, shipping documents, complaints etc. to meet customers’ satisfaction. 1.Customer RFQ receiving from global sales team for both internal and external enquiries; manage the quotation process with each department to ensure the on-time quotation after internal review and approval. 2.Follow up with the customer orders and perform orders’ review with each department for production preparation, material purchasing, quality control, packing and shipping conformity; confirm the orders with customer within the required lead time. 3.Collect the customer orders’ data and maintain the sales order in SAP system accurately, ensure the system process smoothly with physical working flow. 4.Communicate with team for orders daily tracking, ensure on time delivery and confirm the shipment date change, technical, commercial and other issue with customers promptly. 5.Handle with customer’s complaint per company’s procedure and service standard. 6.Coordinate the reporting for customer activities between plant, sales manager worldwide and FPR central and provides administrative assistance to Sales Team as requested. 7.Admin support for China Sales team, not limited to reservation and transportation. 8.Complete other daily tasks assigned by superior Necessary qualification for the job: 1.Bachelor degree in either business/marketing or technical engineering background. 2.At least 1-3 years’ experience in multinational company for customer service or sales coordinator or other related position, familiar with ordering process and international trade. 3.Customer-oriented, outstanding communication skills and good time management ability. 4.Willing to work in pressure, good attitude, teamwork spirit. 5.Fluent English in both spoken and written 6.Skilled in MS office (Excel and PPT) 7.Experience on SAP system and basic accounting will be preferred. |
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應(yīng)聘要求 |
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| 學(xué)歷要求： | 本科 | 專業(yè)類別： | 不限 |
| 詳細(xì)專業(yè)要求： | 不限 | ||
| 適宜性別： | 不限 | 年齡要求： | 不限 |
| 工作經(jīng)驗(yàn)： | 3年 | 戶籍要求： | 不限 |
| 外語(yǔ)能力： | 英語(yǔ) 熟練 | 計(jì)算機(jī)能力： | 熟練 |
| 技能資質(zhì)： | 不限 | ||
| 其它要求： | 不限 | ||
更多職位信息 |
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| 首次錄入時(shí)間： | 2017-04-01 15:45:12 | ||
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